Returns

RETURNS POLICY:

To return items you are required to apply for a return/exchange request through your client dashboard on www.divasrhinestones.com within 14 days of your purchase. You will be provided with a RA # that you must include on your return. You will also be provided the address to send your return to.

Your return must be received by us within 30 days of the receipt of your return authorisation otherwise returns won't be accepted anymore. Purchases sent over to us after will be returned to you at your expense.

Divas Rhinestones is not responsible for the shipping charges incurred for the returned merchandise but will ship in case of an exchanged item once more for free, after that all shipping charges are at buyers expense.

Refunds for authorised return items will be made once the item has returned back at our warehouse and has been inspected. There is a non return, non exchange policy on all sales items.

Divas Rhinestones won't accept liability for parcels who've gone missing while using our FREE SHIPPING or UNTRACKED shipping service. By selecting untracked/uninsured shipping you accept the responsibility for all possible eventualities in transit. Including if the parcel goes missing. Fully tracked and insured shipping services are offered and we will immediately replace the entire purchase if the parcel goes missing or arrived damaged with any of these services.

SHIPPING:
We can ship to virtually any address in the world.

Divas Rhinestones will process and ship your order the next working day. This is an approximate time frame, based on stock and quantity. If we receive your order over the weekend, the order will begin processing on the following Monday morning. We use Royal Mail and various couriers for our shipping depending volume and destination

*** We DO NOT ship to PO Boxes! ***

Divas Rhinestones reserves the right to choose the shipping method of delivery.