You can exchange any and all stones for another size or another model without any problem at any given time. Returns for a refund need to be expedited within 30 days of purchase.
 Refunds for items with the free shipping option selected will be refunded minus shipping costs.
To return items you are required to apply for a return/exchange request through your client dashboard on within 14 days of your purchase. You will be provided with a RA # that you must include on your return. You will also be provided the address to send your return to.
Your return must be received by us within 30 days of the receipt of your return authorisation otherwise returns won't be accepted anymore. Purchases sent over to us after will be returned to you at your expense.
Divas Rhinestones is not responsible for the shipping charges incurred for the returned merchandise but will ship in case of an exchanged item once more for free, after that all shipping charges are at buyers expense.
Refunds for authorised return items will be made once the item has returned back at our warehouse and has been inspected. There is a non return, non exchange policy on all sales items.
Divas Rhinestones won't accept liability for parcels who've gone missing while using our FREE SHIPPING or UNTRACKED shipping service. By selecting untracked/uninsured shipping you accept the responsibility for all possible eventualities in transit. Including if the parcel goes missing. Fully tracked and insured shipping services are offered and we will immediately replace the entire purchase if the parcel goes missing or arrived damaged with any of these services.
We can ship to virtually any address in the world.
Divas Rhinestones will process and ship your order the next working day. This is an approximate time frame, based on stock and quantity. If we receive your order over the weekend, the order will begin processing on the following Monday morning. We use Royal Mail and various couriers for our shipping depending volume and destination
*** We DO NOT ship to PO Boxes! ***
Divas Rhinestones reserves the right to choose the shipping method of delivery.
UK:   Next Working Day
Divas Rhinestones offers FREE SHIPPING on any orders within the UK on a non tracked, non insured basis or a flat rate if your require certified shipping. Order as much as you like and the cost will still be 0!
Rest of the World
Divas Rhinestones offers INTERNATIONAL SHIPPING on all orders on a non tracked non insured basis of £5 flat rate per item, £10 for certified shipping on all orders outside of the UK and £30 for 48hr Courier shipping if required.
All orders are shipped with international air mail. Divas Rhinestones reserves the right to choose the shipping method for each order processed. Please be advised that International delivery will vary depending on the individual destination.
Shipping fees do not cover duties/tariffs/brokerage fees/import taxes. Buyer is solely responsible for those fees.